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Director of Store Operations

The Director of Store Operations directs and oversees retail store operations and the operations team.
Sonoma County and Oregon
Full Time


Director of Store Operations

  • Creates and filters all communications and initiatives to the stores’ organization. Develops and executes internal communication strategies that support Company’s business objectives
  • Updates store procedures to best serve the needs of the stores, the company and its customers.
  • Anticipates stores’ communication needs. Find creative, quality, timely, relevant and simple solutions to serve them well. Support merchandising, marketing and operational ‘launches’ with high quality information and materials.
  • Plan and execute key national store meetings and conferences.
  • Drive key store recognition and reinforcement programs.
  • Manage the store supplies program.
  • Store communications improvement
  • Process simplification
  • Technology systems enhancement to support business objectives
  • Information resource improvement
  • Increase quality of store tools and supplies
  • Strengthen recognition and reinforcement programs
  • Spends time in stores working and listening
  • Builds relationships with key Store Leaders
  • Listens carefully to the needs of our store leaders and associates
  • Collaborates with Store Leaders and Associates on projects
  • Delivers quality work on time
  • Actively collects store feedback on work
  • Influences and energizes those around them to affect positive change
  • Serves as a coach and mentor to their team
  • Listens and collaborates well with team, store leaders and cross-functional partners
  • Displays the visible passion and persistence to be a catalyst for positive change
  • Communicates directly, honestly, and constructively
  • Energizes others to deliver quality work and results
  • Leverages strong diagnostic and problem-solving skills
  • Displays a commitment to Servant Leadership

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